Friday, 7 September 2012

Planning your Courtside Ladder


How does the ladder module work?

Ladders are the most effective way of giving your members an organized match, at their level and on their schedule. Forget the counter intuitive ladders of the past, our ladders let your members go online, challenge a player, set up their game, play it, score it and immediately watch their name move on the ladder based on the results. This also takes the organizer out of the mix in setting up matches and keeping scores and results current, create the ladder, invite your members and the rest is up to them.

Ladders are one of our revenue streams on Courtside. There is a $3 per player registration fee that we charge you before the ladder begins. You will want to build the $3 fee into what you charge your players. If you want to make $20 per player then you will need to charge $23 for your ladder. if you are not charging your members you will still need to pay the fee.

Here is a great solution to get the kids in your lessons playing more. Take everyone from your lesson and have them join the ladder then at the end of each lesson tell each player who they must challenge and play before the next week's lesson.

What's on the ladder page?

The first thing to show up will be the list of players, a challenge link and a Player Info link. On the right will be boxes for each match that has been agreed to with the name of the players, the date and time they are playing and the status of the match. On the left is The Racquet a place for the organizer and players to communicate and is only visible to you and them. If you are not the organizer or a player that space is filled with the rules for your league.

Points Ladders-how they works

Points Ladders are the most exciting ladder format that we offer. Players get immediate gratification whether they win or lose and it creates a constant energy that has players moving from the bottom to the top by beating the best player.

The 39 Point Ladder - best 2 out of 3 sets (3rd set tie break is optional for players)

Why 39 points? The total number of games possible in a 2 out of 3 set match is 39 (7/6 6/7 7/6).

If the winner of the match is ranked higher on the ladder when the match is played, they will receive 39 pts minus the number of games they lost. The loser of the match will receive the games they won, added to their total points

Example of higher ranked player winning
Milos wins the match, beats Andy 6/2 6/3
Milos receives 39(win bonus) minus 5 (games lost) adding 34 points to his total
Andy receives 5 points (games won) adding 5 points to his total

If the winner of the match is is ranked lower on the ladder then their opponent the total points that their opponent has at the time of the match is added to their score plus 39 pts for the win, minus any games lost. The loser keeps their total points plus the games they won.

Example of the lower ranked player winning
Milos has 50 pts and Andy has 100 at the time of the challenge and Milos wins 7/5/3/6 6/4
Milos total points becomes 100 plus 39 pts (win bonus) minus the games he lost 12 (5+3+4) adding 27 points for a point total of 127
Andy keeps his 100 plus the 12 games that he won for a point total of 112

The database does all the calculations based on the scores that are added and as you can see based on these closely played match these 2 players are now positioned properly on the ladder.

The 17 Point Ladder (pro set) - This system requires you to play a pro set, and awards 17 points minus the loser's games. A pro set is won by winning 8 games with a margin of 2 or more games with a tie-breaker played at 8-all.  Deuces are to be played out.

Example 1:
Jane wins, beating John 8-6
Jane had 15 points, John had 34 points
Jane now has 34 + 17 - 6 = 45 points
John now has 34 + 6 = 40 points

Example 2:
Jane wins John 9-8
Jane had 23 points, John had 14 points
Jane now has 23 + 17 - 8 = 32 points
John now has 14 + 8 = 22 points

Switching and Sliding Ladders

We also offer 2 of the more traditional ladders Switching and Sliding. The Switching ladder has the winner and the loser switching places on the ladder and the Sliding ladder has the winner take the losers place and everyone pushes down on the ladder

Challenging and entering scores work the same on all the ladders and the ladder results are determined by the scores that are entered.

Creating the Registration Form

Go to the Ladders tab and click on Create New Ladder. Fill out the form which includes

Ladder name- most effective naming should include gender, format and level

Start/End and Register by dates- you can go in and change these dates up until the moment you are about to begin but once the ladder starts you cannot change the dates. We allow a maximum of 12 weeks (3 months) per rotation. If you want to let people join your ladder after the start date, set the Register By date to a few weeks past the start of your ladder. This will keep the register and payment online features open but you can manually add anyone to your ladder at any point

Payment Policy- you have the option of adding online payment to your registration with either the paypal or bill my club account options.

Paypal payment required- must pay into your paypal account.

Paypal or club account required- player can choose either option

Online payment not required- offers the option of paying via paypal or paying the organizer

No online payment- your member sees no fee associated with the ladder

Cost per player- enter this as 00.00. if you are not charging your members leave empty

Email address of paypal- if you are using paypal enter the email address that you used to create the paypal account so that the registration fees will go directly into your account.

Ladder- choose the type of ladder

Challenge Range- you can determine how many positions up a player can challenge. If you use the Points ladder leave the range at No Limit since the results are determined by games won.

Scoring Method- choose from 3 sets, pro set, 8 or 6 game pro set

Format- singles, doubles or triple doubles. Triple doubles lets you add 2 additional players to a doubles team so that they can sub in for the team or play as a group

Level- set the level of ladder 2.5, 3.0, 4.0 or define it in a range 3.5-4.0

Cool off days- this lets you control how often a player can challenge the same player

League Description and Rules- add the rules of your league and what your expectations are for your players.

There are no programmed rules for the ladder so any rule that you want to add, for example, if you refuse 5 or more challenges you will be kicked off the ladder, you will have to monitor your players to enforce that rule

Inviting players to join the ladder

When you hit the submit button on your registration create form, your ladder will be placed on the homepage of your website in the Programs box located below the gallery. Any program open for registration is listed at the top of the box and when registration closes it moves down a level to current programs. Go to your Members tab on Admin and invite the applicable groups to join your ladder. Players must have a Courtside account and if they do not have an account they will be prompted to create their account. Instruct your players to go to the Club page and click on the register link to join the program. They will step through the registration process based on your requirements when you created the form. Once they complete the registration they will show up in your Ladder Admin tab under Players and will receive an email confirmation and a message on their HomeCourt.

Players can connect to the ladder page by going to their HomeCourt and clicking on the My Matches tab.

Ladder Admin

Once you create the ladder you are in full control of managing it. click on the name of the ladder under the ladder tab and that will take you to your ladder. Running along the top is a blue navigation bar with the word Admin.

Settings- you can change the registration form up until you are ready to start. If you want to delete the ladder you will need to remove any player that is listed before you can delete the ladder

Players- as players join your ladder they will show up here. you can also search the database and add the a player to the ladder without them going through the registration process.

If you are running a points ladder and want to create start order for your players, just add points to each box next to their name, if not leave it empty and the players will be listed in the order they signed up.  Switching and Sliding will need a number added to the box to get your players into the correct order.

All Challenges- this page lets you monitor the challenges being made, add scores to matches that have been played and delete matches that need to be canceled.

Enter Match- you can set up a match between 2 players without them going thru the challenge process. If you are running a ladder that you set the weekly match ups  this is how you would do it

Deleting a ladder- if you create a ladder and then decide not to use it before you have paid for it, remove any player that you have listed on the ladder and that will enable the Delete ladder button

How do players challenge

On each player's Homecourt they have a direct link to the ladder under the My Matches tab. When they are logged in and go to the ladder it will display the word Challenge next to the name of any player they are eligible to challenge based on the criteria you set.

The player clicks on the challenge link and a Challenge invitation appears. It asks the player to select up to 3 dates and times they are available and where they would like to play the match if they are not at the same club/court. The challenge is sent and the opponent has 3 options, accept one of the times, suggest 3 new times or cancel the challenge. During this process, each message that is sent initiates an email alert to the email account each player used to create their Courtside account with.

If a date is agreed to the message confirming the date is sent to both players, their match is then displayed on the ladder board and added to their calendars on their Homecourt.

If the players cannot agree on a time they can cancel the match request and each player will be tagged with a denied challenge on their record.

How do players enter scores

When an challenge has been posted this creates a scorecard for each player. After the match the players can decide who will enter the scores or you can post a rule that says the winner posts the scores. The opponent will have 48 to confirm the scores and after that they will be auto confirmed by the database.

To post scores the players go to their Homecourt and there will be an alert button on their My Matches indicating that scores need to be posted. They click on link and enter the scores, select the winner and submit. If you are playing 3 sets it is up to you if you want them to play a full 3rd set or a super tie break. If they choose super tie break the scores are entered as 1/0 in the match box and that will open up the tie break box where they add the tie break score ex: 10/4

As the organizer you can go into any match and enter or correct scores by going to your Ladder Admin and All Matches.

Wednesday, 4 July 2012

Expanded navigation menus

Our Courtside Canada menus are getting a face lift. You will soon notice an improved navigation system, where mousing over the top horizontal menu will expand the menu area. This change will make it much easier to organize menu choices to gain access to web pages created on your Courtside Canada site.



The new navigation menu system allows site managers the ability to arrange menu links into folders which creates separate columns for your various sub-menu topics, as shown in the image above. We expect the expanding menus will be implemented onto Courtside very soon.

Wednesday, 13 June 2012

How to display lesson and instructor details

Many tennis players are looking for ways to improve their game. Why not promote the lessons and instructors that are available to your club members? In this article we'll look at the steps required to create or edit displayed lesson information, profile your teaching professionals, and allow your club members to book a lesson on your club's Courtside Canada site.

Here are the steps:
  1. Log in to your Courtside Canada account and click on “Admin” on the top of your screen.
     
  2. Click on the “Lessons” tab on the left-hand side of the blue menu area.


     
  3. Clicking on “Add a Pro” gets you to the place where you can input all the information about your instructor, the lessons they have to offer, and lesson fees. We suggest adding a picture of your instructor by clicking “Choose File” under the Pro Photo heading. Save all the information you wish to display on your site by clicking on the blue “Add Pro” button.


     
  4. Now that lesson and instructor information is displayed on your site, you can create the option for members to make lesson reservations right from your site. To do this, click on “Admin” and then “Reservations” in the blue menu bar at the top of the page. To access the reservation settings, click on the “Edit Settings” tab that appears on the top right-hand side of the screen.


     
  5. To activate lesson reservations for your members, select “Use Courtside’s online lesson reservations” box under the heading “Reservation Settings.”
For a complete listing of articles, visit the Courtside Canada How To section.


How to create events and clinics

Posting details for your club or tennis community's events and clinics is a breeze on Courtside Canada. In this article we'll walk you through the creation of a event or clinic, how to have key events listed on your site's home page, and even provide an option for online registration.
Here are the steps:
  1. Log in to your Courtside Canada account and click on “Admin” at the top of your screen.
     
  2. Click on the “Events & Clinics” tab on the left-hand side of the blue menu items.


     
  3. Click on the blue “Create New Event or Clinic” button on the right-hand side.
     
  4. Provide the event details you would like published to your site, including event name, description, dates and times, if the event will be repeated, allow registrations, and selection of an event icon.


     
  5. Once you're added your event information, click the “Create Event” button. To view how your event will look to your site visitors, click the event name. To edit event details, just click the grey gear icon to the right of the event you wish to make changes to. On the right side there is even an option to have a selection of events appear on your site's homepage in an event display area.

For a complete listing of articles, visit the Courtside Canada How To section.

Wednesday, 6 June 2012

Courtside Spotlight: Highlands Community Tennis Association

Reprinted from Courtside Canada Updates for June 2012 newsletter.


Located in one of Edmonton’s oldest communities, the Highlands Community Tennis Association is a relative newbie having just started operations in April 2010. However, the HCTA Team have accomplished plenty in just a couple years. Awarded the 2011 Building Tennis Communities Rookie of the Year by Tennis Canada, HCTA offers a wide array of programs to their community and schools. They have also been selected to serve as a Summer Progressive Tennis Centre by Tennis Alberta due to the wide range of programs for children aged 3-17 years.

To help manage online registrations and payment of member fees, clinics, lessons, camps, leagues, and tournaments, the HCTA Team turned to Courtside Canada to help streamline their operations. Although their Courtside site continues to be a work in progress, you will find lots of info on upcoming events, membership, programs, and how to find them. Learn more about HCTA on Courtside.

We just accepted our very first membership, program, and tournament registrations through Courtside using PayPal to accept the payments. It worked flawlessly!
HCTA, April 22, 2012
Find Highlands Tennis on Courtside   

Subscribe to the Courtside Canada Updates newsletter.

Thursday, 31 May 2012

Setting up a PayPal account

Courtside Canada allows club site managers the ability to configure your club’s site to accept online payments with PayPal (www.paypal.com). Before we configure your Courtside site to process online payments, you will need to create a PayPal account.

With PayPal, you are able to accept secure payments, even with credit cards. The application process is fairly easy. You will need to provide your country, name, address, telephone number, email address, and agree to the PayPal user agreement.

There is a fee to use PayPal, which is $0.30 for each transaction, plus 2.9 percent of the transaction amount. The 2.9 percent fee could be reduced down to 1.9 percent if your monthly volume increases. For more details refer to the PayPal Merchant Fees.

To sign up for a PayPal account, go to https://www.paypal.com/ca/cgi-bin/webscr?cmd=_registration-run

Choose the account type that is right for you (Personal, Premier or Business). In most cases, the Business account type would be the most suitable for tennis clubs, as it will display the club’s name on the payment form. This account type will also allow you to receive payments from credit card.

The PayPal sign up steps are fairly self explanatory. Once you have provided your account type and contact details, you will need to verify your account via the email address you provided. PayPal offers you different ways to get paid. Simply select “My payment solution” to set up your preferred payment solution. You will be able to add or modify some information, such as:
  • credit card statement name which appears on your customers' credit card statements
  • create “Pay Now” web image buttons (if you wish to use these)
  • options for blocking payments
  • set up sales tax percentage (if applicable)
  • add club logo to PayPal payment pages
  • add club phone number to payment confirmation pages
  • add a customer service survey
  • add additional users to your account
  • notification settings
  • bank account information, to be able to transfer funds from PayPal.

See also: “Setting Up Your PayPal Account and Profile,” PayPal for Dummies

Wednesday, 30 May 2012

How to add pictures to your photo gallery

Looking for suggestions to spruce up your Courtside Canada site? In this article we show you how to add pictures to your club site's Courtside Canada photo gallery.

Here are the steps:
  1. Log in to your Courtside Canada account and click on “Admin” at the top of your screen.

  2. Click on the “Gallery” tab in the center of the blue menu area.

  3. Click on “Choose File” to search for the photo you would like to upload. Select the photo and click “Open”.


     
  4. You will then see the photo title appear next to the “Choose File” button. You can add an “Image Title” and “Caption” for your photo. Both will appear below the picture. The Image Title will appear with a bold text font, and appear before the Caption.
     
  5. Click “Save Photo” to add the photo to your gallery. If you would like to have the photo appear on your club’s home page, then check the box beside “In Rotation?”.



  6. If you don’t want the photo to appear on your home page, but want it to stay in your gallery then make sure both the “Delete” and “In Rotation” boxes are unchecked. To delete or edit the photos in this gallery at any time repeat steps 1 and 2 to get back to this screen and make changes to your gallery.

When you have more than one photo in your collection, just be sure that the “In Rotation” option is selected for all of them to appear.

For a complete listing of articles, visit the Courtside Canada How To section.